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1. Be Proactive
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2. Keep The Ball Rolling
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3. Relationships
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4. Using The Right Language
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5. Regulation
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6. Student Voice
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7. You Have To Teach Behaviour
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8. Thank You and Apologise
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9. Students Who Need 'Extra'
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10. Allow For The Extra Bounce
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11. Don't Take The Bait
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12. All Behaviour Is a Message
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13. Reach Out To Your Leaders and Mentors